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Items Management

Items Management

Your Items library is the single source of truth for every dish, drink, and add-on on Digital Dineway. Create items once, bulk-import from a CSV or menu photo, and link them into any menu.

Watch: Items Management walkthrough

Create items, bulk import from CSV or a menu photo, and manage your library.

How items work

Items are business-wide — you create them once and link them to any menu. The price you set is shown in the menu's currency, which itself comes from the outlet the menu is assigned to.

The Items page at Dashboard → Items shows every item in your library, regardless of menu. You can create individually, import in bulk, edit inline, or delete selected rows.

Create an item

  1. 1Open Dashboard → Items.
  2. 2Click + New Item in the top-right. A drawer slides in.
  3. 3Fill in the fields and click Save.

Required

Namee.g. "Paneer Tikka", "Chicken Biryani", "Masala Chai".
Default PriceNumeric. Shown in the assigned menu’s currency.

Optional

PhotoUpload a PNG or JPG up to 3 MB. Or click Generate with AI (Business plan).
DescriptionShort blurb. Shown under the item name on the menu.
Discounted PriceEnables a strike-through price in the guest view.
SKUInternal identifier — useful for POS sync (e.g. "PTK-001").
CategoryGroup items together: Starters, Mains, Desserts, Beverages.
Food TypeVegetarian or Non-Vegetarian. Renders as a green/red indicator on the menu.
Best Seller tagHighlights the item as a customer favourite.
Low Stock tagWarns guests the item may soon sell out.

AI image generation is plan-gated

The Generate with AI button is available on the Business plan. On Starter and Pro, the button is disabled with an upgrade prompt. See Pricing.

Bulk import items

Have an existing menu you need to bring in? Use Import Items on the Items page. Two input modes are supported:

File upload

Upload a .csv, .xlsx, or .xls file with rows for each item.

Menu photo (OCR)

Upload a photo of your existing printed menu. Digital Dineway extracts items, prices, and categories automatically.

Recognised columns

name, description, price, discounted_price, sku, category, food_type, is_best_seller, is_low_stock, image_url

Only name and price are required per row. The rest are optional.

Two-step flow

  1. 1

    Upload

    Drop your file or menu image. Digital Dineway parses it and shows a preview table.

  2. 2

    Preview & validate

    Edit any row inline. Rows with a missing name or invalid price are flagged and blocked from import.

  3. 3

    Import

    Click Import N items. Valid rows are created. Invalid rows stay in the preview so you can fix them.

Edit an item

  1. 1Go to Dashboard → Items.
  2. 2Click the item row or its Edit icon. The drawer opens with the existing values.
  3. 3Update any field — name, price, photo, tags, category — then Save.

Changes apply everywhere the item is linked — every menu, every outlet — instantly.

Delete items

Delete a single item

Open the item and click the Delete button in the drawer. Confirm in the dialog.

Bulk delete

Check the rows you want to remove. A bar appears at the bottom of the page with a Delete Selected action. Hold Shift to select a contiguous range quickly.

Deletion is permanent

Deleted items are removed from every menu they were linked to. Historical orders that included the item remain intact for reporting. If you just want to pause an item without losing it, use the Active toggle instead.

Tips

  • •Items with photos convert more orders. If you don't have food photos yet, the AI generator (Business plan) is a fast starting point.
  • •Keep descriptions to one line. Guests scan on a phone — they don't read paragraphs.
  • •Use categories consistently: Starters, Mains, Desserts, Beverages. Consistency makes your menus feel organised.
  • •Prefer the bulk import for anything over 20 items — it's dramatically faster than the drawer.