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Live Kitchen

Live Kitchen

Your Kitchen Display System in the browser. Orders arrive live, timers light up as they age, and a single tap moves each order through Start Cooking, Mark Ready, and Delivered.

Watch: Live Kitchen walkthrough

Video tutorial coming soon

We're producing a walkthrough for this guide. In the meantime, the written steps below cover everything.

Setting up the kitchen display, running service, and clearing finished orders.

How Live Kitchen works

Open Dashboard → Live Kitchen on any tablet or a dedicated kitchen monitor. Orders that have been accepted in Live Orders appear here as cards, sorted oldest to newest, each with a live timer and a single primary action button.

The display is designed to be touched fast — large item names, clear quantity badges, full-screen mode for monitors without a taskbar.

Setting up the display

  1. 1Open Dashboard → Live Kitchen on the device you want to run as a KDS. A tablet or a small wall-mounted monitor works well.
  2. 2Use the Outlet filter at the top to scope the display to a single outlet (recommended when each outlet has its own kitchen).
  3. 3Click the Fullscreen button to hide browser chrome. The display is now ready for service.

Staff access: give kitchen team members the Kitchen role so they see only Live Kitchen and Live Orders — no revenue numbers or billing. See Account & Access.

Order states on the display

Each order card shows a single primary button matching its current state:

ConfirmedStart Cooking→ Order moves to Preparing.
PreparingMark Ready→ Order moves to Ready. Front-of-house sees it as ready to serve.
ReadyDelivered — Clear→ Order cleared from the display. Table is marked free.

New order animation: freshly-arrived orders get a glowing ring and a subtle scale-in so your team spots them immediately.

Timers and urgency

Every card has a live countdown showing how long the order has been waiting. Colours escalate as time passes:

Fresh

0–8 min

Warning

8–15 min

Urgent

15+ min

Orders at 15 minutes and older get a pulsing red border and an ⚠ URGENTlabel so they're impossible to miss.

Guest notes & quantities

  • •Guest notes (like “no onion” or “extra spicy”) are shown in a highlighted yellow box above the action buttons so they're impossible to miss.
  • •Quantity badges colour-code orders of two or more — orange for 2, red for 3+ — so the station can plan ahead for large tickets.
  • •Item text is large and high-contrast so it reads cleanly from a few feet away.

Live connection & fullscreen

A status indicator at the top-left shows the realtime connection:

ConnectedOrders stream in instantly.
ConnectingReconnecting — usually fixes itself within a second.
OfflineCheck your internet. Orders accepted while offline will appear once reconnected.

The empty state (“All Clear — No orders in the kitchen right now”) is a calm reminder that everything is caught up.